Microsoft Outlook

Work with E-mail

Arrange e-mails

Remove a column / add a column

Create a new Text Field

Create a new Check Box Field

Use Flags

Apply a Flag to an e-mail

Add a Reminder to a Flag

Mark a Flag as Complete

Clear a Flag

Set a Default Flag

Use Signatures

Create a Signature

Insert a Signature

Edit an existing Signature

Delete a Signature

Use Quick Parts 

Create and insert a Quick Part

Delete a Quick Part

Use Templates 

Create an e-mail template

Amend an e-mail template

Delete an e-mail template

Use Rules

Create a Rule to move an e-mail to a Folder 

Edit a Rule 

Deactivate a Rule 

Delete a Rule 

Manage Your E-mail

Use the Search tool to find an e-mail

Use the Advanced Find tool

Create a Search Folder

Add a folder to Favorites

Move an e-mail by clicking and dragging

Move adjacent e-mails 

Move non-adjacent e-mails 

Move all e-mails in a Folder

Move a Folder

Use Content from Other Programs 

Copy data from Microsoft Excel

Copy text from Microsoft Word

Copy text from a web page

Use the Print Screen key to capture a web page

Copy and paste a web address to insert a hyperlink

Use the Calendar

Change the view of the Calendar / Create an Appointment

Amend an Appointment

Delete an Appointment

Create a Recurring Appointment

Delete a Recurring Appointment

Create a Meeting

Accept / decline a Meeting Invitation

Track Meeting Responses

Update a Meeting

Cancel a Meeting

Use Contacts

Change contacts view

Display contact details

Create a new Contacts Field

Use Tasks

Assign a Task

Accept a Task Assignment

Change the Status of a Task

View Assigned Tasks

Use Categories

Assign a Category to an e-mail

Rename a Category

Create a new Category

Set a Quick Click Category

Create a Search Folder to display a Category

Assign a Category to a Contact

Assign a Category to a Task